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How do I pay for my booking?You will find the answer in the video (can be found on “Service” menu). We strongly recommend to watch the video.
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How much Pet taxi cost? Why I don’t see pricing on website?Pet Taxi cost start from $25 per ride. Detail pricing will be provided after you filled out initial form. It will be emailed together with Price Quote.
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Are you insured ?Yes, we are Insured & Bonded through Pet Sitter Associates (PSA) Insurance.
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Which service areas do you cover?Our normal service area covers the following: Lynnwood, Edmonds, Shoreline, Mountlake Terrace, Lakeforest Park, Kenmore, Bothel. For pickup location outside our normal service area, we will apply surcharge, it depend on how far is the location. We do service outside our normal service area : Seattle to Everett, all the way to Sammamish (East side).
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What should I expect at Meet & Greet?Meeting before booking is key to finding a good match. As dog owner you can discuss the pet’s personality and go over care instructions.
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How do I request a booking?We recommend to watch the video. The video is located on “Service” menu.
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Will I receive a refund if I cancel a booking?Detail answer can be found on Terms of Service.
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